We all need to Lobby-up

California Academy of Science in San Francisco, CA

Museums are a place of refuge, and possess an almost spiritual pause for me. From the swish of the huge glass doors, to sounds being hushed at the lobby, to the excitement of what journey my brain, mind and soul are to embark on. 

The sheer volume of people seen in museums (art, science, children), made me wonder what is it about the quality of these spaces that make us want to go into them, and maybe even sometimes see a decent exhibition. To further that question, I want to learn if it all it would be possible, to create these types, of seemingly straightforward functional spaces of interaction, and wayfinding, work in their shunned away cousin - the office building lobby -I mean we don't all run and feel happy in offices lobbies, break spaces, or their indoor courtyard cafes (as nice and as clean as they get). 

I have recently been to both big art museums and huge office lobbies and the difference in atmosphere and vibe was so striking to me. Yes you can claim that going to a museum is a mind set of sorts, a mini break from the realities of the world -- though some exhibitions could not bring you any more closer to reality The location of big museums is carefully selected, but this is also true to some downtown office buildings, and even in office parks outside the cities. 

Could it be the intention of why you walk into any of these spaces that makes the difference? 

Hudson Yard's Lobby New York City 

But as a visitor to both these spaces, the grounds for me going to any of them can be similarly exciting // functional -- meeting a new client, creating new connections, building a new space. All (in my view) happy productive things. Where is in museums I try to get inspired while stuck in a creative process (one could claim this might create heavier expectations from that space). And yet these office lobbies depress me to the core and weigh heavy on me. Something is not "right" in them. Most of them borrow from the large 12th century cathedral ceilings, that intend to make you feel small and meaningless. Even if there is a cafe it's a very dire soulless functional one, which only makes matters worse because the lobby area smells of old coffee and stale pastries. Usually the lighting and furniture picked out for these spaces are so "inoffensive" they lack any personaly, grace or function (who wants to sit in a smelly, cold uninviting space). So many more people walk into these office lobby spaces, than to museums. I can't even imagine how they feel going in and out of these places day in and day out of their work week. 

It's not just about the reason or intention you walk with into these spaces, it is the intention (or lack of) whoever built these buildings. An office lobby is just a museum lobby without soul -- and that is the key difference. People want to feel connected, they want to feel someone has put some attention to their wellbeing. It all starts with a meaningful design process that is not just function driven. Yes it means digging deeper, but the effort will pay off in happier more content people in the work space -- and there are more people working in offices than going into museums. 

Time for Some Retail Therapy

"If you could be any store in the world, what store would you be?"

It's the first questions I ask first time clients when I meet them. Sounds like a silly almost juvenile type of question, right? But the response to this question loads me with so much information about a person's personal design sensibilities. Just the word IKEA evokes immediate visual and sensory reaction from any person -- the light birch color, clean lines, smell of cinnamon baked goods, bright light. 

But in the past few years or so things have shifted, it takes a person longer to respond to that question without being cynical and saying "Amazon". But that too is very telling. Our time has become a valuable commodity and between the hussle of very full and active family lives, and increasingly harder to balance work schedule -- going out shopping is not much fun anymore, where is in the past it was considered therapy. To me it feels like going into a teenagers room wanting to pick up after them.

Yes the economy was hit hard and we are in the odd in-between years of trying to marry good UX online with somewhat of a decent similar experience in brick and mortar storefronts - hey even Amazon is opening one! There is value for people to go out and shop, bump into friends, walk around and engage in different environments, while they consume more useless products. We humans need to have a purpose and meaning even if it's a simple one of getting a bar of soap. Most of us don't have a nice park or open space around us, the streets and shopping plazas become these communal arenas. 

Yet we are greeted with visual cacophony, most of it following "design rules" that pre-date the immediate click-of-the-button-swipe-of the-fingerprint era -- Loud music, harsh smells, disorienting product placements, bright lights, low or no-inventory that can easily be found online, a tired salesperson, long lines to pay or return items. Most of these stores are run down, people who work there are annoyed and tired because of entitled "let's just scan this items" consumers. The whole shopping experience has been reduced to that moment of email confirmation of "your item is on it's way". 

It's no secret these retailers are struggling, closing down stores leaving gaping holes in shopping malls, street plazas, and city centers. Which in turn leave us with almost ghost like places. Retailers have yet to make the adjustment to this new world of shopping experience, it's almost like they are at a loss and have given up completely. Like all of us in these odd and fickle economic times they too need to rethink cost-per-sqft or ROI -- yet we humans are not only the sum of that. And our reaction to the lack of seeing us as human in need of contact, efficient, pleasant places to be and interact in is that of that going online. 

Smaller more humanly accessible stores, where one can see the end of it, where there is some inkling experience that makes us pause, smile and give us a meaningful break in our day will go a long way in improving retailer's bottom line and user experience. I want to go back in time to the feeling of excitement I had at the end of the 90's start of 2000's when I pounded the streets of downtown trying to find the next big WOW moment that was supplied by exciting store designs that even the biggest names in architecture at the time were not ashamed to be part of. 
We all lose when a layer of our needs is taken away, and another human factor is lost into the efficient sterile cyber zone. 

The Sound of Silence

The basic need of quite in one's life can't be underrated. Research shows that being around noise pollution sources can cause serious health issues. That is why cities have guidelines pertaining specifically to the issue of noise.

What is interesting to me as a designer is creating quite zones, and moments with-in a space. Best example I had encountered of coming in and out of silence is in a swimming meet. I often ask my daughter, do you hear us cheer? With a big smile over her face she says, "no it is so quite in the water it's the best thing". The silence of the water keeps her safe from the competition's stress.

Many commercial places make the mistake of cranking up the volume, to a point of complete disorientation, it seems these are the places, that are starting to see cuts in revenues. Noisy restaurants may seem appealing when you walk in, but the charm of the loud music or boomy chatter wares you down, and asking for the check seems like the right exit move. Even hectic cities take a toll on people. I know that I love to visit New-York city, but I've learned I also like to say goodbye.

The basic way sound works is by traveling through some sort of medium like solid, liquid or gas, by vibrating the molecules. The density of the medium (spacing of the molecules), will determine how fast the sound will travel through it. The denser the medium, the faster sound will travel through it. So hard table tops, combined with hard flooring surfaces and bare walls - make for a very boomy and loud environment.

There are ways to mitigate some of the noise disruptions. I've seen people wear noise reduction headphones on airplanes, and open office spaces. There are special rooms where one can leave the open space to take on a phone call in a more private setting. Carpets and their padding also help. Architecturally walls can be built with more sound proofing - mainly by adding air of sorts. Anything that will help keep the house warm or cold, will also help with sound proofing i.e. foam insulation, double paned windows. In some restaurants I have seen foam padding under the table and seats (not a pretty sight). Some public places even go to the extreme and use a 'high-pitch' device to keep younger people from loitering and making noise around the area.

But I have to admit these solutions are usually not visually pleasing. Yes we can put more and more rugs or carpets, but what if there are allergies, or we just like the look of hardwood floors? Just googling the words 'sound proofing' brings up pretty basic solutions, some are more pleasing to the eye, some less. I have even once found there is a whole world of sound proofing art work (basically felt cut into landscapes).

Any of these things can help, but I also think that as our living areas get more condense, there should be a behavioral change in our environments. I don't need to walk into a store where the music is cranked up, or a bar where the hockey game is put on so loud I can no longer sit in there. I want to enjoy looking a things in a store without having the urge to bolt, I want to enjoy my dinner with a side of the hockey game not IT being the event. I really want as Simon and Garfunkel so aptly sing is to enjoy The Sound of Silence.

No 2 Snow Facts are alike

As we here in New England are buried deep under heap loads of snow, I thought some snow facts and thoughts are in order.

 No two snow flakes are alike, this to me is a mind boggling fact, the amount of creativity that simply falls down out of the sky amazes me.

Snow loads are measured in PSI (pressure per square inch), if you are from New-England and have not been living under a rock, you know you won't be calling the Patriots any time soon, to build your new roof.

In fact great consideration is taken when building a roof, not only the load is measured, but also the pitch and grade of the roof are measured. That is why in cold climates you'll see pitched roofs verses the flat roofs in warm climates.

Snow is a wonderful heat insulator, it will always stay at 32F (0C), so if the wind chill goes bellow 0 the snow will actually keep your home warmer, that is if it's built with the right detail in mind. (otherwise you get in to Ice-Dam issues). In fact many gardeners like having snow over the ground, because it keeps the ground from actually freezing, and this protects the seeds.

Snow also acts as a great sound insulator, the streets are quite not only because of travel bans, but also because of the air that each snow flake creates a great sound barrier, similar to foam.

Snow is simply beautiful, my mind is forever challenged by the masses of white that cover yard furniture, stairs, and everyday things we just take for granted. The snow transforms them in such a way that inspire me as a designer to re-think the world around me.


Stay warm!

Bench (mark)*

An urban scape is a great testing ground for people watching and human behaviors. One of the nicest features in open public spaces are in my view benches. I always had an affinity with benches, something about the semi-public way of seating has a lot to be discussed about. Tel-Aviv, posses one of the finest urban scape I have had the privilege to live in, and visit frequently.

What I find most intriguing is the placement of benches, some are placed directly in front of the best ocean views, some face elevator doors, or uninteresting high traffic roadways.

Benches are perfect for defining public areas, an accurate placement of a bench can make or break a public zone.

Benches are places for human interaction, points of pivot, and moments of pause. They are perfect as  destination markers for you to get to. Some are majestic, artistic and FUN.

I find benches to be a social-democratic piece of furniture that guide you through space, allow who ever wants to sit on, to enjoy it together with another person, or alone.